COVID-19 (Coronavirus) Outbreak Preparedness

Coronavirus (COVID-19) Frequently Asked Questions and Risk Resources

The coronavirus (COVID-19) pandemic is generating questions and concerns. As your risk resource partner, we are here to help you with prevention strategies as well as with navigating emerging issues related to the coronavirus (COVID-19). We are also here to serve you, our customers, as you continue to play a vital role in supporting the health care in our communities. We can share the latest information and problem-solve difficult issues together. We are stronger together.

A Letter From Our Chief Medical Officer

The Constellation Client Online Forum is available exclusively for our MMIC, UMIA and Arkansas Mutual customers. Join the COVID-19 conversation, and many other risk and patient safety discussions, with your peers and the Constellation Patient Safety team. Connect to share, collaborate and learn from each other.


Coverage Questions:

Our standard medical professional liability insurance provides coverage for an adverse or unanticipated outcome resulting from professional services provided or that should have been provided by an insured or someone for whom the insured is liable.

Please note the FAQ responses are general in nature and based on our standard insuring agreements. All coverage is subject to the actual terms and conditions of your policy and specific allegations of any claim. Please contact your agent or underwriter for the most accurate and comprehensive information on your policy.

  1. Does my policy cover me for patient claims involving treatment and care of COVID-19?
    Yes. We anticipate allegations of professional negligence related to COVID-19 would be covered. However, actual coverage determination would be based on the specific allegations of the claim.
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Online COVID-19 Resources

COVID-19 Risk Resources

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4/15/20 Webinar: Managing the COVID-19 Pandemic During the Height of the Storm


Presentation date: Wednesday, April 15, 2020

Presented by Bob McNaney
Padilla Senior VP of Crisis + Critical Issues

Organizations large and small in every corner of our country are feeling the impacts of COVID-19. Health care organizations sit on the front lines of this battle. The steps you take, the words you say have never mattered more. The actions you are taking within your organization will mean the difference between a well-managed event or a situation that puts your patients’ or residents’ health at risk and your organization’s reputation in peril.

This webinar, hosted by Constellation in collaboration with our crisis communication partner Padilla, will address best practice considerations during this critical time.

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